How do I contact Taurus customer service?
Whether you are a new or existing customer of Taurus, it’s essential to know how to get in touch with their customer service team when you need assistance. Taurus, a renowned manufacturer of firearms, ammunition, and accessories, prides itself on providing excellent customer service. In this article, we will guide you through the various ways to contact Taurus customer service, ensuring that your queries are addressed promptly and efficiently.
1. Phone Support:
The most direct way to contact Taurus customer service is by phone. You can reach their customer service team at 1-800-528-4867. This number is available Monday through Friday from 8:00 AM to 5:00 PM (Central Time). When calling, be prepared to provide your customer account number, product serial number, and a brief description of your issue for faster assistance.
2. Email Support:
For those who prefer email communication, Taurus offers an email support option. You can send your inquiries to [email protected]. Ensure that you provide your full name, customer account number, product information, and a detailed description of your issue in the email. Taurus customer service typically responds to emails within 24 to 48 hours.
3. Online Chat:
Taurus also provides an online chat feature on their official website, www.taurususa.com. To access this feature, navigate to the “Contact Us” section and click on the “Live Chat” button. A customer service representative will be available to assist you with your inquiries in real-time.
4. Social Media:
Another convenient way to reach Taurus customer service is through social media. You can follow Taurus on platforms like Facebook, Twitter, and Instagram. Simply send a direct message with your query, and a representative will respond as soon as possible.
5. Postal Mail:
In case you prefer traditional communication, you can write to Taurus customer service at the following address:
Taurus International Manufacturing, Inc.
Customer Service Department
4700 Taurus Drive
Brownsville, TX 78520
When sending a letter, include your full name, customer account number, product information, and a detailed description of your issue.
In conclusion, contacting Taurus customer service is easy and convenient. Whether you choose to call, email, chat online, or send a letter, Taurus is committed to providing exceptional customer support to ensure your satisfaction with their products.
